|photo by ulrichkarljoho|
When families place a loved one in a long term care facility they are charged with the responsibility of making sure that they get good care. If problems develop and they need assistance to resolve them, they can call their local OMBUDSMAN PROGRAM.
Ombudsmen are volunteers who have received 36 hours of specialized training to advise residents and families of their rights, investigate and resolve concerns or refer to the regulatory agency for resolution. Ombudsmen provide an on-going presence in their assigned facility to monitor care and conditions, work with resident and family councils and participate in facility surveys conducted by state regulatory agencies.
How does someone become an Ombudsman? Currently, Hands On! The Hudson Valley is conducting interviews for participation in one of our FREE five day Ombudsman Certification Trainings.
Bard College, Red Hook - June 7, 9, 14, 16 & 21 from 9:30 - 4:00
Upon completion of the training, participants will be certified in resident advocacy by the New York State Office for the Aging and will be assigned to a home in their area where they will advocate for residents and families with the support of Ombudsman Staff.
You can be a voice for those who can no longer speak for themselves. Contact Hands On! The Hudson Valley at (845) 229-4680 Ext. 104 at your earliest convenience because seating is limited.
If you are not interested in becoming an Ombudsman and you have a concern regarding a long-term care facility in Columbia, Dutchess, Orange, Sullivan, or Ulster County, please call the Ombudsman Program at (845) 229-4680.